Question of a technical nature
Let’s say someone, a very close friend of yours, writes a letter to you in Microsoft Word. This friend then prints out the letter, slips it in an envelope, addresses and provides proper postage, and mails it all off to you. It’s been two weeks since your friend did this, and the letter has yet to arrive. Now for the question:
Would you call Microsoft to find out why?
Just trying to figure out what appears to be a totally normal human thought process.
Author: Kaf Oseo
Categories: Technical Folly
Comments: (7) · Leave a comment · Comments RSS2 · Trackback URL
Hm, I think that I would either contact my mail service, or just reprint the letter and attempt to mail it again. Did “a very close friend of yours” actually contact Microsoft about something like this?
This isn’t related to a WP support post, is it?
I wouldn’t call Microsoft…c’mon, what happened? :)
The post broadly caricatures the issue, but I see real-world examples of this just about everywhere. Anyway, my previous professional experience supporting computer-related products and services (i.e. the Internet) put the question in the back of my mind for quite a number of years, but ifelse hit on what brought the question to the fore. And an honest curiosity, because I’d really like to figure out what leads to this sort of logic.
If you call Microsoft everytime, when you have problems with their OS or soft, you’ll go mad…